Refund Policy

Thank you for purchasing a vehicle report from Digivinhub.com. This Refund Policy outlines the conditions under which refunds may or may not be granted. By making a purchase, you agree to the terms below.

1. Digital Product Disclaimer

Vehicle history reports sold on Digivinhub.com are fully digital and considered delivered once generated. Because of this, all sales are final and not eligible for refund, return, or exchange under normal circumstances.

2. Instant Fulfillment

Once a payment is completed, our system processes and delivers the report automatically to the email address provided. Since delivery occurs instantly, cancellations or reversals cannot be accommodated after an order is placed.

3. Responsibility for VIN Entry

Buyers are solely responsible for ensuring that the Vehicle Identification Number (VIN) submitted is correct. Reports generated from incorrect VINs entered by users will not be eligible for refund or regeneration.

4. Limited Exceptions

Refunds may be granted only in the following exceptional cases:

• Duplicate transactions (accidental double purchase of the same VIN)
• Technical error that prevents delivery of the report within a reasonable timeframe
• Payment received but no report generated due to internal system failure

If you believe your situation qualifies under these exceptions, you must submit a request to our support team within 24 hours of your order.

5. Refund Request Process

To request a refund under the conditions stated above, please email us at support@digivinhub.com with the following details:

• Your full name
• Email address used during checkout
• Order ID or transaction reference
• Clear explanation of the issue

We will respond within 2–3 business days. Refund approval is at the sole discretion of Digivinhub.com.

6. No Chargeback Abuse

Initiating chargebacks through your payment provider without contacting us first may result in a permanent ban from our services and the voiding of future claims.

7. Policy Updates

This refund policy may be updated at any time without notice. Please refer back to this page periodically for the latest terms.

8. Contact Information

If you have any questions or need clarification regarding this Refund Policy, please reach out to us at support@digivinhub.com.

Last Updated: August 2025