Terms and Conditions

These Terms and Conditions govern your use of Digivinhub.com ("we", "us", or "our"), a digital platform providing vehicle history reports based on Vehicle Identification Numbers (VIN). By accessing this website and/or purchasing a vehicle report, you agree to be bound by the terms set forth below. If you do not agree to these terms, please do not use our website or services.

1. Service Overview

Digivinhub.com offers digital vehicle history reports that provide insight into the background of a vehicle based on its VIN. Each report may include information such as accident records, salvage or flood status, title history, mileage data, ownership changes, recall checks, and other publicly or commercially available data.

These reports are intended to assist users in making informed purchasing decisions but are not a substitute for a mechanical inspection or professional appraisal.

2. Report Delivery

Reports are delivered electronically to the email address provided at the time of purchase or through direct download upon payment confirmation. Delivery is usually instant but may be delayed in rare cases due to system errors or third-party delays. Users are responsible for providing a valid and accessible email address.

3. No Refund Policy

Due to the digital and irreversible nature of the product, all sales are final. Once a report is generated and delivered, no refund, exchange, or cancellation will be provided, even in cases of typographical errors in the VIN submitted by the customer. Please ensure the VIN is entered correctly before purchasing.

4. Accuracy of Information

We work with reputable third-party data providers to compile accurate and up-to-date reports. However, we do not control the completeness, timing, or availability of third-party data. Therefore, we cannot guarantee the absolute accuracy, timeliness, or comprehensiveness of any report.

Digivinhub.com shall not be held liable for any damages or losses resulting from decisions made based on the information contained in the report. Users are encouraged to use the report as a supplement to other forms of vehicle evaluation.

5. Permitted Use

Reports purchased from digivinhub.com are for personal or internal business use only. You may not sell, distribute, sublicense, or publicly display any part of the report without prior written permission from us. Unauthorized use may result in legal action.

6. Limitation of Liability

In no event shall Digivinhub.com or its affiliates be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to or use of the reports or website. Your sole remedy is to discontinue using our service.

7. Changes to Terms

We may modify or update these Terms and Conditions at any time without prior notice. The updated version will be posted on this page with a new effective date. Continued use of the website after changes means you accept the revised terms.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising shall be settled in the competent courts of Indonesia.

9. Contact

If you have any questions about these Terms and Conditions, please contact us or email support@digivinhub.com.

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Privacy Policy

Digivinhub.com is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or purchase our services.

1. Information We Collect

We collect personal and technical information in the following ways:

• Personal Information: Name, email address, and payment information when making a purchase.
• Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior via cookies or analytics tools.

2. Use of Collected Information

The information we collect is used to:

• Process your transactions and deliver your vehicle report
• Provide customer support
• Improve our services and website performance
• Prevent fraud and unauthorized access

3. Data Protection and Security

We use encryption (SSL) and secure third-party processors to protect your personal and payment data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Cookies

Our site uses cookies to remember user preferences, improve performance, and analyze traffic. You can disable cookies in your browser settings, although this may limit some website functionality.

5. Third-Party Sharing

We do not sell or rent your personal data. However, we may share your information with trusted third parties solely for the purpose of processing your transaction, delivering services, or complying with legal obligations.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@digivinhub.com. We will respond to your request in accordance with applicable laws.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13 years of age.

8. International Users

If you are accessing this site from outside Indonesia, please be aware that your information may be transferred to, stored, and processed in Indonesia or other jurisdictions. By using our site, you consent to such transfers.

9. Policy Updates

This Privacy Policy may be updated from time to time. All changes will be posted on this page, and we encourage you to review it regularly. Continued use of our website constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us or email support@digivinhub.com.

Last Updated: August 2025